About Us

We are Atlantic Plumbing Services

ABN: 88 070 233 171 Contractor Licence Number: 212450C
Atlantic Plumbing was established in 1995 as the directors of the company recognised the demand for professional plumbing maintenance and asset management services in the commercial sector.

Atlantic Plumbing has gained a reputation as a market leader in the commercial maintenance plumbing sector by providing their commercial & industrial client’s with the highest level of professional service, backed up by one of Sydney’s most experienced management teams. Combined, Atlantic Plumbing’s management team has over 100 years experience in maintaining and refurbishing commercial / industrial buildings within the CBD and metropolitan areas of Sydney, Australia. Our highly skilled and experienced teams of dedicated tradespeople are able to respond to any task with the professionalism and service capacity today’s market demands.

We pride ourselves on embracing new technologies and being market leaders rather than followers. This translates to both the operational and administrative side of the business as well as the techniques used by our field staff. In 2010, we implemented a state of the art web based job management system and vehicle fleet tracking system to ensure quality and efficiency of our services. These systems benefit our clients by guaranteeing that we remain competitive and retain our standing as market leaders. These systems also integrate with several key clients to optimise data transfer and automate many heavily administrative functions.

ISO Certifications


Our Team

Atlantic Management Team have between them 100 years experience in the maintaining and refurbishment of commercial and industrial buildings within the CBD and metropolitan areas.

MARIO GRaSSO
DIRECTOR / LICENSEE

ALLISON GRASSO
FINANCE DIRECTOR

LEE DOYLE
Business Manager

Jason Papadatos
GENERAL Manager OPERATIONS

 

Zoran Bosnich
Commercial Operations Manager

Tiena Fifita
Premium Account Manager

Keith Wilton
Client Operations Manager

ROB HARPER
Retail Operations Manager

 

Alex Byron
Regional Operations Comprehensive

 

 

Atlantic Plumbing Services currently employs 80 staff, comprising of 46 plumbers, 15 apprentices, 1 carpenter and 18 Office Staff.
All field staff have fully equipped service vehicles.

Our plumbing sub-contractor network base currently engages over 300 regional plumbers serving the regional areas on behalf of our company to sites such as Woolworths, Ampol, NSW Police and Australia Post. All sub-contractors are vetted and pre-induction to client requirements, ensuring they have immediate access to sites 24/7.

This highly skilled and experienced team are able to respond to any task with the professionalism and service today’s market demands. The communication network between our office and field staff utilizes state of the art technology accessible with their mobile device, an intelligent vehicle tracking and monitoring system, and cloud based job management enabling real-time data visibility.

Training of staff at all levels is a continuing commitment by the company to ensure maintenance of skills and exposure to new techniques.

 

 Our Technology

Security & compliance is a major reason why Atlantic Plumbing has been selected to provide services to some of Australia’s most secure facilities including; All State and Federal law enforcement agencies, Australian and International banking corporations, numerous government agencies at all levels

Atlantic Plumbing’s Job Management & Tracking Software Solution is cutting edge.

Our Service Management Platform (AroFlo) gives our staff an effective tool to distribute urgent works immediately and plan scheduled projects in advance. Our field technicians can schedule work, book labour and parts and generate supplier purchase orders from the field via their smartphones.

Real time access to the system improves billing accuracy, and eliminates unnecessary paper work. Our field technician’s smartphones also contain all WHS compliance forms and capture the site contact signature for approval of works completed. Our Service Management Platform also features a customer portal allowing our clients access to our job management system to view updates and progress reports in real-time.